Privacy Policy
Last Updated: January 2026
Istanbul House ("we," "us," "our," or "Company") operates istanbulhouse.ca (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using Istanbul House, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information from you in the following ways:
- Personal Information: Name, email address, phone number, and other contact details you provide through forms or inquiries.
- Technical Information: IP address, browser type, operating system, referring URLs, and pages visited on our Website.
- Cookies and Tracking: Information collected through cookies, pixel tags, and similar tracking technologies.
- Usage Data: How you interact with our Website, including clicks, time spent on pages, and navigation patterns.
How We Use Information
We use the information we collect for the following purposes:
- Analytics and understanding user behavior to improve Website functionality and user experience.
- Affiliate tracking to measure the effectiveness of our affiliate partnerships and commissions.
- Site improvement, including optimization of content, layout, and features.
- Responding to inquiries and providing customer support.
- Compliance with legal obligations and fraud prevention.
- Marketing and promotional communications (with your consent, where required).
Cookie Policy
Our Website uses cookies and similar tracking technologies to enhance your experience. We use the following types of cookies:
- Essential Cookies: Required for Website functionality, security, and basic operations.
- Analytics Cookies: Used to understand Website usage patterns and visitor behavior.
- Affiliate Tracking Cookies: Used to track referrals and affiliate commissions.
- Marketing Cookies: Used for targeted advertising and promotional purposes.
You may opt out of non-essential cookies by adjusting your browser settings. Note that disabling cookies may affect Website functionality. You can also visit Your Ad Choices (Canada) to manage ad preferences.
Third-Party Links
Our Website contains links to third-party websites, including online casinos, gambling platforms, and affiliate partners. We are not responsible for the privacy practices, content, or security of these external websites. We strongly encourage you to review the privacy policies of any third-party sites before providing personal information or engaging with their services. Your use of third-party sites is at your own risk and subject to their terms and conditions.
Your Rights
Residents of Canada have certain privacy rights under applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws. You have the right to:
- Access your personal information held by us.
- Request correction of inaccurate or incomplete information.
- Opt out of marketing communications.
- Request deletion of your personal information (subject to legal retention requirements).
- File a complaint with the relevant privacy commissioner if you believe your rights have been violated.
To exercise these rights, please contact us using the information provided in the Contact Us section below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain personal information for the duration of our business relationship plus a reasonable period for legal compliance and dispute resolution. Analytics data may be retained in aggregated or anonymized form for longer periods.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Website: istanbulhouse.ca
We will respond to your inquiry within 30 days or as required by applicable Canadian privacy legislation.